slatsnet

A web version of my cv is shown below, click here if you would like to view/download a MSword version.

A web developer with 2 years experience of creating Intranet and Extranet sites. Team player working in a consultative, client-facing role. Technical background with 3+ years experience of network support. A versatile, highly competent, self-motivated individual with excellent communication skills.

Key Skills: · Advanced Macromedia Dreamweaver & Fireworks · Project Management / Consulting · Internet / Network Technologies

Feb 2003 – Feb 2004

I have recently spent a year living and travelling in New Zealand. During this time I undertook various jobs including 6 months as a Technical Support Analyst for Air New Zealand.

July 1999 – Feb 2003 Dialog – A Thomson Company

Sept 2000 – Feb 2003 Web Solutions developer
Dialog – A Thomson Company

Working for the world leader in on-line information provision as a web solutions consultant in the EMEA/AP enterprise solutions team, my job incorporated various roles:

· Development of customised web-based information solutions for intranet/extranet sites, predominantly using HTML, JavaScript, CSS and XML.
· Project Management, involving liasing with all parties to ensure the solutions were delivered on time and to specification.
· Attending client meetings with sales reps in a technical consultant role.
· Co-ordinating solution projects with global counterparts.
· Providing pre and post sales technical support to clients and sales staff across the EMEA/AP region.
· Development and on-going maintenance of Dialog Internet and Intranet sites and servers.
· Working extensively with various product managers and development teams to test and assess new software releases prior to product launches.
· Installation, customisation and support of proprietary applications at client sites.
· Creation of integrated demonstration sites for sales presentations and client trials.
· Clients worked with include GSK, Roche, Merrill Lynch, Credit Suisse, Inmarsat, Unilever, Pfizer, The Foreign and Commonwealth Office and other government agencies.

Sept 2000 – Feb 2003 Network Support Analyst
Dialog – A Thomson Company

Working as a member of the network support team, in my previous role at Dialog I provided internal technical support for a network of approximately 200 users. The role incorporated many forms of support including PC and server hardware issues and software support for both office and dialog products. I was responsible for specifying, purchasing and installing new hardware throughout the office. I also administered the Novell and NT networks operating within the organisation along with basic email administration. In addition to the day-to-day support of the office users I was also involved in various project work including coordination of a worldwide software rollout, Upgrading and improving the training technology, and the implementation of a new remote access solution.

July 1998 – July 1999 Senior Systems Support Analyst
CBS, A division of Great Universal Shopping

Working in the Retail Service Centre my role involved providing helpdesk support for the EPOS and back office equipment in over 60 shops and also desktop support for approximately 50 users. I took an active roll in the installation and testing of EPOS equipment in new shops and was also responsible for the head office systems in terms of credit card authorisations and polling. The desktop part of my role comprised supporting the office network and its users, this included general application queries from colleagues, rectifying hardware issues and PC and software installations.

Aug 1996 – Aug 1997 Systems Support Analyst (Industrial Placement)
Information Systems Group – Whitbread PLC

Based in the Systems Support Center, I undertook a 12-month Industrial placement as part of my degree. My role was to provide IT support to the various divisions of the company. I specialised in the Beefeater Division and provided 1st line support for the EPOS and back office systems in over 300 Beefeater Restaurants.

During my time both as a web developer and in network support I have used a large range of applications in a wide range of internal and external environments. This has given me a high degree of PC literacy and a sound understanding of network and Internet technologies.

Web Development skills:

· Macromedia Dreamweaver (advanced)
· Macromedia Fireworks (advanced)
· Macromedia Flash
· Adobe Photoshop
· XML Spy
· Strong coding skills in HTML, JavaScript, CSS and XML/XSL

Other skills include:

· Windows 3.x/9x/2000/XP/NT4 (Workstation & Server)
· Internet Information Server 4/5
· Novell & Windows Networks & TCP/IP
· PC & Server Hardware
· Netscape Email Administration
· Novell Netware Administration
· Basic Unix & Dos skills
· Office 97/2000
· Skilled in information retrieval from Dialog’s extensive database collection, utilising the Dialog, Datastar and Profound products.

Recent training courses attended:

· JavaScript for web development
· Comprehensive Introduction to XML
· Comprehensive Introduction to TCP/IP
· Advanced Dreamweaver 4
· Effective Business Presentations
· Database Development in MS Access

1994 – 1998 BSc(Hons) Business Information Systems (Sandwich Course)
Nottingham Trent University

1992 – 1994 A level – Business Studies, Computing & Geography
Worcester Sixth Form College

1987 – 1992 9 GCSE Grade A-C
Queen Elizabeth High School, Bromyard

DOB: 28/05/76
British Citizen
Full Clean Driving License

(for contact information, please see the contact page)

I have a interest in music and own a large, varied collection. I regularly attend concerts and enjoy participating and watching many forms of sporting activities, such as football, golf and snooker. I enjoy travel and experiencing life in other countries, my other hobbies include films, books and video games.